This Privacy Policy explains how STUDX MANAGEMENT PRIVATE LIMITED (the "Company", "We", "Us", or "Our"), which owns and operates the Statuswalla mobile application and this website (together, the "Platform"), collects, uses, stores and protects your information. We prioritise user data security in strict accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act.
By downloading, installing or using the Statuswalla app, you consent to the practices described in this Privacy Policy.
1. Information We Collect & Consent
We collect only the information necessary to operate the Platform and deliver our daily status and sharing features:
1.1 User Profile Data
- Name, phone number and email address provided during social login or manual registration.
1.2 Device & Usage Information
- IP address, device type, operating system version and unique device identifiers.
- Behavioural interactions with daily status updates and shareable post-generation templates, used to improve the content we show you.
1.3 Transaction Metadata
- Transaction IDs, billing histories and active subscription verification parameters used to regulate access to premium features.
Financial security note: We do not collect, view or store sensitive financial details such as UPI PINs, net-banking credentials or card details. All monetary interactions are executed entirely within a secure, PCI-DSS compliant third-party Payment Gateway environment.
2. How We Use Your Data
Data processing is restricted exclusively to the following purposes:
- User authentication and account management.
- Provision of premium status and content-sharing features.
- Network security maintenance and monitoring of platform diagnostics.
- Processing of transactional authorisations and subscription renewals.
3. Sharing of Information
We do not sell your personal data. We share information only with trusted service providers strictly to the extent required to run the Platform — for example, our PCI-DSS compliant payment gateway partner for processing subscriptions, and infrastructure providers for hosting and analytics. We may also disclose information where required by law, regulation or a valid legal request.
4. Data Security
We apply reasonable technical and organisational safeguards to protect your information against unauthorised access, alteration, disclosure or destruction. While we work hard to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain personal data only for as long as necessary to provide the services, comply with our legal and regulatory obligations, resolve disputes and enforce our agreements. When data is no longer required, it is securely deleted or anonymised.
6. Your Rights Under the DPDP Act
Subject to applicable law, you have the right to:
- Access and review the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data, subject to legal retention requirements.
- Withdraw consent for processing at any time.
To exercise any of these rights, contact our Grievance Officer using the details below.
7. Children's Privacy
The Platform is not intended for children below the age of 18 without the consent of a parent or guardian. We do not knowingly collect personal data from children without such consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
9. Grievance Redressal
In accordance with the Information Technology Act, 2000 (and the rules made thereunder) and the Digital Personal Data Protection (DPDP) Act, the Company has appointed a Grievance Officer to address any questions, requests or complaints regarding your personal data or this policy. You may contact us using the details below:
| Company | STUDX MANAGEMENT PRIVATE LIMITED |
|---|---|
| Grievance Officer Email | grievance@studx.in |
| Grievance Phone | +91 87965 61881 |
| General Support Email | support@studx.in |
| Registered Office | Flat No. 403, Prakash Kiran Society, S. No. 73, PL No. 22-26, Katraj, Pune City, Pune – 411046, Maharashtra, India |
Resolution timeline: We acknowledge and resolve every grievance within 72 hours of receipt.